Reference

How 999bdt Handles Your Personal Data

This Privacy Policy covers exactly what data 999bdt collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep it secure.

Account data protectedbKash, Nagad, Rocket payment data handled carefullyNo data sold to third partiesYour rights clearly statedContact us to request changes
999bdt How 999bdt Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at the account level and at the payment layer. Here is what that looks like in practice across four areas that matter most to your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure lobby performance. You can block non-essential cookies in your browser without losing account access, though some features may behave differently.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We flag sign-ins from new devices and ask you to confirm before the session opens, reducing the risk of unauthorised access to your account wallet.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period afterwards as required by applicable rules. When retention is no longer necessary, data is deleted or anonymised from our systems.

Your Rights and Requests

You can ask to access, correct or delete your personal data by contacting support. The rights available to you depend on your local law and the eligible region you access the platform from — we will confirm what applies to your situation.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Responses to data-related requests may take longer than general account queries, so include your registered contact detail when you write in.

Live Chat Use the live chat widget in your account dashboard to raise a privacy question directly. Keep your registered email or phone number ready so we can verify your identity before discussing account data.
Email Support Send a written data request or correction notice to our support email address. State clearly which data you are asking about and include the wallet type — bKash, Nagad or Rocket — linked to your account.
Account Help Centre The Help Centre inside your account settings has a dedicated privacy request form. Submitting through there links your request directly to your account record and speeds up our review process.

Common Questions About Your Privacy at 999bdt

These are the privacy questions we hear most often. If your question is not here, use the live chat or email support path described above.

We collect your name, contact details and the wallet reference for bKash, Nagad or Rocket you register. We also record device type, IP address and session activity to secure your account.

Full wallet credentials are not stored on our servers after a transaction completes. We retain a transaction reference for account history verification and dispute resolution purposes only.

Yes. Submit a data access request through the privacy form in your account settings or email our support team. Include your registered contact detail so we can verify your identity before responding.

Contact support via live chat or email with the specific correction or deletion you want. We will review the request and confirm what action is possible under applicable rules for your eligible region.

We do not sell your personal data. We share data only with service providers who process payments or support platform operations, and only to the extent needed to deliver those services securely.

Records are kept while your account is active and for a period afterwards as applicable rules require. Once retention is no longer necessary, data is deleted or anonymised from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.